Nigeria’s premier Bank and leading financial services provider, First Bank of Nigeria Limited has in 2019, been conferred with multiple awards cutting across the industry. The Bank which is also commemorating its 125 years anniversary has been widely commended for re-inventing itself and being nimble in its service delivery, whilst painstakingly adapting to the dynamic changes that have enveloped businesses, especially with the advent of globalisation.
In recognition of its high transactional volume and leading role at promoting cashless transactions and financial inclusion in the country, the Bank recently won two awards at the CBN Electronic Payments Incentive Scheme (EPIS) Efficiency Awards. The awards are: Cashless Driver: Highest Volume in Bill Payments and Cashless Driver: Highest Transaction Volume in Real-Time Payments…
FirstBank was awarded the Best Private Bank in Nigeria 2019 by World Finance Magazine and Global Finance magazine. The Bank also won the Bank of the Year in Nigeria 2019 and Best Financial Inclusion Program in Nigeria 2019 by International Investor and Best Banking Brand in Nigeria 2019 by Global Brands Magazine.
At the recently held Asian Banker International Excellence in Retail Financial Services Awards, the Bank bagged the Best Retail Bank in Nigeria as well as Best Process Automation Initiative, Application or Programme awards. Global Banking and Finance Review named FirstBank the Best Retail Bank in Nigeria. while the Most Socially Responsible Bank – Nigeria award was bestowed on the Bank by International Finance Magazine.
Speaking on the awards, Mrs Folake Ani-Mumuney, Group Head, Marketing & Corporate Communications, First Bank of Nigeria Limited said: “These awards reinforce our leading role in critical business segments and activities like brand reputation, financial inclusion, digitisation of financial services in the industry. It is a great honour to the Bank and further proof that we are beyond comparison.. The awards are dedicated to our customers who are the centre of our business.
First Bank of Nigeria Limited (FirstBank) is Nigeria’s premier and most valuable banking brand, and largest financial services institution by total assets and gross earnings. With more than 12 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank in the Republic of Congo, Ghana, The Gambia, Guinea, Sierra-Leone and Senegal, as well as its Representative Office in Beijing.
Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, optimized risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.
FirstBank has been named “Most Valuable Bank Brand in Nigeria” six times in a row – 2011, 2012, 2013, 2014, 2015, 2016 – by the globally renowned “The Banker Magazine” of the Financial Times Group; and “Most Innovative Bank in Africa” in the EMEA Finance African Banking Awards 2014. Recently, for the sixth consecutive time, the Bank clinched the “Best Retail Bank in Nigeria” award by The Asian Banker. Our brand purpose is to always put customers, partners and stakeholders at the heart of our business, even as we standardise customer experience and excellence in financial solutions across sub-Saharan Africa, in consonance with our brand vision “To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on our inherent values of passion, partnership and people, to position You First in every respect.
Group Head, Marketing & Corporate Communications